Ghaedamini Harouni, Abbas, Ebrahimzadeh Dastjerdi, Reza, Sadeghi, Mehrdad, Maharani Barzan, Majed i. “The effect of bank and customer relationship value on customer citizenship behavior based on quality and power of impermanent relationship variables (Case study: Saderat Bank of Isfahan).” Jounal of Marketing Management, vol. 14, no. 1, 2019, pp. 77-99.