TY - JOUR AU - Heshmati, Ebrahim AU - Saeednia, Hamidreza AU - Badie Zadeh, ali TI - Investigating the Influential Factors on Customer Experience Management on Bank Indicators (Case Study of Maskan Bank of Kermanshah City) JO - Jounal of Marketing Management VL - 13 IS - 1 SP - 1 EP - 14 PY - 2018 DO - ER -