%0 Journal Article %A Kwamega, M., Brako Ntiamoah, E., Oforiwaa Egyiri, P., Fiaklou, D. %T Impact of Customer Service Practices on Customer Satisfaction and Retention %J International Journal of Management and Business Research %V 5 %N 1 %P 43-52 %D 2015 %R %U https://sanad.iau.ir/fa/Article/810428