@article{
  author = {Olowokudejo, F. F., Obalola, M. A., Aduloju, S. A.},
  title = {The Intervention of Organizational Characteristics in the Relationship between CRM and Organizational Performance in the Nigerian Insurance Industry},
  journal = {International Journal of Management and Business Research},
  year = {2013},
  volume = {3},
  number = {1},
  pages = {21-30},
  doi = {}
}