TY - JOUR AU - Akbarivand, Nader AU - Malekian, Nazanin AU - soltanifar, mohammad TI - Interpretive Structural Modeling of Factors Affecting the Management of Public Opinion of Customer’s Bank (Case Study: Bank Melli Iran) JO - Media Studies VL - 16 IS - 4 SP - 50 EP - 65 PY - 2022 DO - 10.30495/mediastudies.2022.64363.1426 ER -