@article{
  author = {Akbarivand, Nader, Malekian, Nazanin, soltanifar, mohammad},
  title = {Interpretive Structural Modeling of Factors Affecting the Management of Public Opinion of Customer’s Bank (Case Study: Bank Melli Iran)},
  journal = {Media Studies},
  year = {2022},
  volume = {16},
  number = {4},
  pages = {50-65},
  doi = {10.30495/mediastudies.2022.64363.1426}
}