TY - JOUR AU - عرفانیان خانزاده, حمید AU - رحیم نیا, فریبرز AU - Babakirad, Azam TI - Identifying affecting factors on organizational trauma, focusing on strategies to reduce consequences and improve productivity (Study case: employees of Mashhad Real Estate and Deeds Registration Office) JO - Public Services Marketing VL - 1 IS - 3 SP - 135 EP - 159 PY - 2024 DO - ER -