%0 Journal Article %A fatahi, ahadollah, godarzi, sadrolah, amerifard, zahra %T Identification and prioritizing the satisfaction requirements of urban tourists from tourist resorts using the Kano-Servqual model. Case study of three star hotels in Shiraz %J Journal of Research and Urban Planning %V 11 %N 3 %P 165-180 %D 2020 %R %U https://sanad.iau.ir/fa/Article/1170388