TY  - JOUR
AU  - Hashemi, Seyed Ahmad
AU  - Abbasi, Abolfazl
TI  - design a model for measuring citizen satisfaction and client management utilities and channels of communication with the citizens
JO  - Journal of Research and Urban Planning
VL  - 9
IS  - 1
SP  - 151
EP  - 162
PY  - 2018
DO  - 
ER  -