@article{ author = {hosseinikhah choshaly, sahar, Reyhani Sahn Sarai, Mohammad Hossein}, title = {Investigating the Factors Affecting Customer’s Word-of-Mouth Bank Advertising Using the Developed Personal Norm Theory "Case Study: of Meli Bank -Amlash branch}, journal = {Quarterly Journal of Quantitative Researches in Management}, year = {2025}, volume = {16}, number = {60}, pages = {-}, doi = {https://doi.org/10.82244/qrm.2025.1128515/} }