@article{
  author = {dolati, mahin, Hosseini, Mirzahasan, Vazifehdoost, Hossein, Edalatian- Shahriari, Jamshid},
  title = {Designing and Explaining a Business Process Management (BPM) Model with a Performance Improvement Approach in Service-Based Companies: A Mixed Research},
  journal = {Journal of Business Management},
  year = {2020},
  volume = {12},
  issue = {48},
  pages = {213-232},
  doi = {},
  url = {https://sanad.iau.ir/fa/Article/1068562}
}