TY  - JOUR
AU  - Sheikholeslami-Kondulos, Mansour
AU  - Mazidi-sharfabadi, Alimohammad
AU  - Afshani, SeyedAlireza
TI  - Designing a Local Model of Encounters (service encounters) with the Key Customers at Sina Bank
JO  - Financial Economics
VL  - 19
IS  - 71
SP  - 395
EP  - 418
PY  - 2025
DO  - https://doi.org/10.71818/ecj.2025.1062451
ER  -