@article{
  author = {Dehghani, Ali, Abbasi, Ebrahim, Haji Baqer Zanjani, A.},
  title = {A Study of Effective Factors in the Insured’s Satisfaction of life Insurance with the Use of SERVQUAL Model 
(A Case Study: Novin Insurance Company)},
  journal = {},
  year = {2016},
  volume = {6},
  issue = {12},
  pages = {59-74},
  doi = {},
  url = {https://sanad.iau.ir/fa/Article/1046251}
}