@article{
  author = {Tafreshi, Shokouh, Molavi, Minou},
  title = {Comparison of the viewpoints of the users and the librarians of 
Tehran public libraries attached to the foundation of public 
libraries about the quality of the services},
  journal = {Journal of Knowledge Studies},
  year = {2012},
  volume = {5},
  number = {16},
  pages = {19-30},
  doi = {}
}