@article{ author = {Jain, Madhu, Singh, Mayank, Azhagappan, Arumugam }, title = {Cost and Sensitivity Analysis of Transient Markovian Queue with Waiting Server, Heterogeneous Vacation Policy and Reneged Customers}, journal = {Journal of Industrial Engineering International}, year = {2025}, volume = {19}, number = {4}, pages = {70-85}, doi = {10.82374/jiej.2024.1039455} }