@article{ author = {Ataee Ghortolmesh, Asghar, Toloie Eshlaghy, Abbas, Pourebrahimi, Alireza}, title = {The role of web-based systems in improving business processes using simulation approach (Case study: Credit card)}, journal = {Journal of Industrial Engineering International}, year = {2021}, volume = {17}, number = {2}, pages = {93-106}, doi = {10.30495/jiei.2021.1928510.1117} }