رابطه اخلاق کار با رضایت شغلی و استرس شغلی کارکنان در سازمان آموزش فنی و حرفه‌ای شهر تهران

محورهای موضوعی : آموزش و پرورش

نادر سلیمانی ¹ (استادیار و مدیر گروه کارشناس ارشد مدیریت آموزشی دانشگاه آزاد اسلامی واحد گرمسار)
ناصر عباس زاده ² (استادیار نیمه وقت گروه کارشناسی ارشد مدیریت آموزشی دانشگاه آزاد اسلامی واحد گرمسار)
بهروز نیاز آذری ³ (کارشناس ارشد مدیریت آموزشی دانشگاه آزاد اسلامی واحد گرمسار)

تاریخ دریافت : 1394/09/10 تاریخ پذیرش : 1394/09/10 تاریخ انتشار : 1391/01/01

کلید واژه: رضایت شغلی, استرس شغلی, اخلاق کار, سازمان آموزش فنی وحرفه ای,

چکیده مقاله :

هدف این پژوهش بررسی رابطه ادراکات کارکنان از ابعاد اخلاق حاکم بر کار با رضایت شغلی و استرس شغلی آنان بود. شیوه پژوهش توصیفی (همبستگی ) بود. جامعه آماری پژوهش تمامی کارکنان مراکز آموزش فنی و حرفه ای به تعداد 482 نفر بودند.حجم نمونه بر اساس جدول مورگان 216 نفر برآورد گردید و به شیوه نمونه گیری خوشه ای و تصادفی انتخاب گردید. برای گردآوری داده‌ها از سه پرسشنامه شامل: 1- پرسشنامه اخلاق کار 2- پرسشنامه رضایت شغلی (Robbins,1991) و 3- پرسشنامه استرس شغلی (Sotodeh,2003) استفاده شد. داده‌های گردآوری شده با استفاده از ضریب همبستگی و تحلیل چند متغیری مورد تجزیه و تحلیل قرار گرفتند. نتایج پژوهش نشان دادند که بین ادراکات کارکنان از اخلاق حاکم بر کار با رضایت شغلی آنان رابطه مثبت و معنادار وجود دارد، اما بین ادراکات کارکنان از اخلاق حاکم برکار با استرس شغلی آنان رابطه منفی معنادار وجود دارد. نتایج تحلیل رگرسیونی نشان داد که سه بعد اخلاق کار (دلبستگی و علاقه، پشتکار و جدیت، روابط سالم و انسانی در کار) پیش‌بینی کننده‌های معناداری برای رضایت شغلی هستند. هم‌چنین، دیگرنتایج تحلیل رگرسیونی نشان دادند که دو بعد اخلاق کار (دلبستگی و علاقه، پشتکار و جدیت در کار) پیش‌بینی کننده‌های معناداری برای استرس شغلی کارکنان بشمار می‌روند.

چکیده انگلیسی:

This study aimed at exploring the relationship of work ethics to staffs’ job satisfaction and job stress. This descriptive (correlational) study sampled 216 respondents from among a total of 482 staffs working in Vocational and Technical Education Centers in Tehran city using cluster sampling strategy in accordance with Morgan’s table. Research instruments included three questionnaires of 1. work ethics, 2. job satisfaction (Robbins 1991), 3. job stress (Sotodeh, 2003). Data were analyzed using Pearson product-moment correlation and multiple regression analyses. The findings revealed that there was a statistically positive relationship between the staffs’ perception of the work ethics and their job satisfaction. However, the relationship between their perception and job stress was found to be statistically negative. Regression analyses further indicated that the three dimensions of work ethics (attachment, seriousness, and healthy relations) could predict job satisfaction. They also demonstrated that attachment and seriousness were significant predictors of job stress

منابع و مأخذ:

Aboei, M.H. (2001).Need Assessment about vocational and technical

educations. ( Master Thesis). Yazd : Yazd Univeresity

Atarian, S,.(2008). The relationship between organizational ethic and job

satisfaction. (Master Thesis). Tehran: Allameh Tabatabaei university,

Carstenj. (2006). The hidden reasons employees Leave: How to recognize

the subtle signs and act before in is too late; Journal of American Academy of

Business,Vol.5,p:28.

Chasemian, M. (2004). The role ethical behaviors in decision-making of

administers. (Master thesis). Isfahan University.

Chye Koh, Hian, Boo, Elfered, H.Y. (2004). Organizational ethics and

employee satisfaction and commitment. Management Decision .Vol . 5 P:6.

Chalabi, M. (2009). Work ethic in Iran. Tehran: Center of Basical Resarchs.

Givarian, H. (2005).The role levels of ethic on organizational decisions ,

Journal of Tadbir ,Vol .162

Haghiri, A. (2009). The relationship between managers,ethicsiam with

personnels organizational commitment and job invovement in school districts in

Semnan province. (Master thesis).Garmsar: Islamic Azad University Garmsar

branch.

Homan, H.A. (2002).Standardization of scale of job satisfaction. Tehran:

Center training of republic administration.

Kingama, M. (2002). ICN on occupational stress and worker health,Journal

of Nursing Matters Vol.1, p:5.

Miller, W.F. (1986). Emerging technologies and their imply captions for

America, USA Today, 115.

Moeidfar, S. (1998). A survey on the individual and social factors

influencing work ethics,. Tehran: Organization of work and social security. 

Okpara, J.O., Wynn, P. (2008). The impact of ethical climate on Job

Satisfaction, and commitment in Nigeria. Implication for management

development. Journal of Management Development. 9(27). 935- 950.

Petti John, M., Charles. B. (2008). Salesperson Perceptions of Ethical

Behaviors: Their influence on Job satisfaction and turnover Intention. Journal of

Business Ethics, vol 4(78), 547-557.

Pieri, Z. (2009). A study of work ethic and social factors affective on that

among personnels of department islamic culture in Zanjan city (Master thesis) .

Islamic Azad University Zanjan Branch

Robbins, S. (1991).Organizational Behavior (Translated by: Ali Parsaeian

and Mohamad Aarabi).Tehran: Office of cultural researches.(In Persian)

Rafiei, M. & Kosha, M. (2007).The Results of ethical management in

success of information age organizations .summary of papers 5 international

conference on management. Sharif Industrial University.

Rafiei, M. (2003). The Relationship job satisfaction and performance of

personnel . Journal of Taavoon Vol ,14.

Rahimi, SH. (2007).Study of effectiveness trainings intelligence emotional -

Introspection ,absorption, adaption- on reduce job stress. (Master thesis)

Allameh tabatabaei University .

Soltani, M. (2003).Ethical Management in Organization. Journal of

Tadbir.Vol 132.

Soleimani, N. (2001). The relationship job satisfaction,morale and personeel

attitude toward conflict with conflict resloution in schools (Doctoral

Dissertation), Islamic Azad University Science and Research Branch.

Sotodeh, A. (2003). A study validity and reliability job stress inventory and

its resource among organizations personnel of Isfahan city. (Master

thesis).Isfahan University.

Sabori, D. (2010). The relationship ethical behavior of managers with model

of consumption behavior in public organizations. (Master thesis). Garmsar:

Islamic Azad University Garmsar Branch,2010.

Schwepker, Jr. C. H. (2001)." Ethical climates relationship to job

satisfaction. Or organizational Commitment, and turnover intention in the Sales

for ce. "Journal of Business Research. 54 (72). 520.571

Saks, A. M., Mud rack, P.E., Ash forth, B.E. (1996). "The Relationship

between the work ethic , Job attitudes, ingenuous to twit, and turnover for

temporary Service employees" Canadian Journal of Administrative Sciences, 13

(3), 226-236.

Tabrizi, SH. (2005). A study of job satisfaction among trainers at vocational

and technical organization and presentation of strategies for increase it. (Master

thesis): Tabriz University.

Yankelovich, D., lmmer, W. (1981). Putting the work ethic to work, Society.

Vol,21 p:2.

Yousef, D. A. (2000). Organizational Commitment and Job Satisfaction as

Predictors attitudes toward organizational change in a non- western Setting.

Personnel Review .5 (29). 56-70.

Yousef, Darwish A. (2001). The Islamic work ethic as a mediator of the

relation ship between locus of control, role Conflict and role ambiguity- A study

in an Islamic country setting. Journal of Managerial Psychology, Vol. 15, ISS.4;

PP. 283.

Zahedi, S. (2000). Global and meta-nationality management. Tehran: Samt.