نقش میانجی سرمایه اجتماعی در تأثیرگذاری سیستم شیوه‌های مدیریت منابع انسانی دانش‌بنیان بر عملکرد شغلی نوآورانه
محورهای موضوعی : مدیریت منابع انسانیمهدی خداپرست 1 , محمد هادی عسگری 2 , سید رسول تودار 3
1 - دکترای مدیریت منابع انسانی ، گروه مدیریت، واحد تنکابن ،دانشگاه آزاد اسلامی، تنکابن، ایران. دبیر انجمن مدیریت کسب و کار استان مازندران.
2 - استادیار، گروه مدیریت بازرگانی، واحد تنکابن، دانشگاه آزاد اسلامی، تنکابن، ایران. رئیس انجمن مدیریت کسب کار ایران.
3 - استادیار، گروه علم اطلاعات و دانش شناسی، واحد تنکابن، دانشگاه آزاد اسلامی، تنکابن، ایران.
کلید واژه: سرمایه اجتماعی, شیوه‌های مدیریت منابع انسانی, دانش‌بنیان, عملکرد شغلی نوآورانه,
چکیده مقاله :
هدف این پژوهش، بررسی نقش میانجی سرمایه اجتماعی در تأثیرگذاری سیستم شیوه‌های مدیریت منابع انسانی دانش‌بنیان بر عملکرد شغلی نوآورانه (مطالعه موردی: اداره‌های برق غرب استان مازندران) می‌باشد. روش پژوهش به لحاظ ماهیت توصیفی-همبستگی و از حیث هدف کاربردی است. جامعه آماری پژوهش را کارکنان اداره‌های برق غرب استان مازندران به تعداد 187 نفر تشکیل داده‌اند که از این تعداد، 124 نفر بر اساس جدول کرجسی و مورگان و به روش نمونه گیری تصادفی طبقه‌ای به عنوان حجم نمونه پژوهش انتخاب شدند. ابزار گردآوری داده‌ها شامل پرسشنامه های شیوه‌های مدیریت منابع انسانی دانش‌بنیان لپاک و اسنل (2002)، سرمایه اجتماعی پوتنام (1999) و عملکرد شغلی نوآورانه اسکات و براس (1994) می‌باشد. به منظور تحلیل داده‌ها از تکنیک معادلات ساختاری با استفاده از نرم افزار آماری Lisrel و نیز نرم افزار آماری SPSS استفاده شده است. یافتههای پژوهش نشان می‌دهد که شیوه‌های مدیریت منابع انسانی دانش‌بنیان بر عملکرد شغلی نوآورانه تأثیر مثبت و معناداری دارند و مؤلفه سرمایه اجتماعی بیشترین تأثیر را بر عملکرد شغلی نوآورانه داشته است. نتایج پژوهش نشان می‌دهد که سرمایه اجتماعی در تأثیرگذاری سیستم شیوه‌های مدیریت منابع انسانی دانش‌بنیان بر عملکرد شغلی نوآورانه بطور فزاینده‌ای نقش میانجی داشته است.
The purpose of this study is to investigate the mediating role of social capital in the impact of knowledge-based human resource management practices on innovative job performance (Case study: West Mazandaran Electricity Offices). The research method is descriptive-correlational in nature and applied in terms of purpose. The statistical population of the study consisted of 187 employees of western electricity departments of Mazandaran province, of which 124 people were selected based on Krejcie and Morgan table and stratified random sampling as the sample size of the study. The collection tools include the questionnaires of human resource management practices of Lapak and Snell (2002), Putnam Social Capital (1999) and the innovative job performance of Scott and Brass (1994). In order to analyze the data, the structural equation method of LISREL statistical software and SPSS statistical software were used. Findings showed that knowledge-based human resource management practices have a positive and significant effect on innovative job performance, and the social capital component has the greatest impact on innovative job performance. The results showed that social capital has increasingly mediated the impact of knowledge-based human resource management practices on innovative job performance.
Adler, N. J., & Ghadar, F. (2017). A Strategic Phase Approach to International Human Resources Management. International management research, 1(1), 55-78.
Alamdaran, Z. (2019). Investigating the effect of perception of knowledge sharing on employees' innovative performance with the role of social capital adjustment (Case study: Part Rubber Industrial Group) [ Master Thesis in Industrial Management, Ferdowsi University of Mashhad]. (in Persian)
Ali, A., Bahadur, W., Wang, N., Luqman, A., & Khan, A. N. (2020). Improving team innovation performance: Role of social media and team knowledge management capabilities. Technology in Society, 61(5), 101259. https://doi.org/10.1016/j.techsoc.2020.101259
Asgari, M. H., Khodaparast, M., & Eini, A. (2022). Investigating Innovative Job Performance: The Role of Knowledge Sharing and Social Capital (Study of Electricity Offices in the West of Mazandaran Province). Quarterly Journal of Business Management and Entrepreneurship, 3(1), 57-69. (in Persian)
Chowdhury, M., Prayag, G., Patwardhan, V., & Kumar, N. (2020). The impact of social capital and knowledge sharing intention on restaurants' new product development. International Journal of Contemporary Hospitality Management, 32(10), 3271-3293 https://doi.org/10.1108/IJCHM-04-2020-0345
Del Giudice, M., & Maggioni, V. (2014). Managerial practices and operative directions of knowledge management within inter-firm networks: a global view. Journal of Knowledge Management, 18(5). https://doi.org/10.1108/JKM-06-2014-0264
Engelsberger, A., Halvorsen, B., Cavanagh, J., & Bartram, T. (2022). Human resources management and open innovation: the role of open innovation mindset. Asia Pacific Journal of Human Resources, 60(1), 194-215. https://doi.org/10.1111/1744-7941.12281
Ferraris, A., Santoro, G., & Scuotto, V. (2018). Dual relational embeddedness and knowledge transfer in European multinational corporations and subsidiaries. Journal of Knowledge Management, 24(2). https://doi.org/10.1108/JKM-09-2017-0407
Frederiksen, M. H., & Knudsen, M. P. (2017). From creative ideas to innovation performance: The role of assessment criteria. Creativity and Innovation Management, 26(1), 60-74.
Gürlek, M., & Çemberci, M. (2020). Understanding the relationships among knowledge-oriented leadership, knowledge management capacity, innovation performance and organizational performance: A serial mediation analysis. Kybernetes, 49(11). https://doi.org/10.1108/K-09-2019-0632
Han, S. H., Yoon, S. W., & Chae, C. (2022). Building social capital and learning relationships through knowledge sharing: A social network approach of management students’ cases. Journal of Knowledge Management.
Jalali, L. (2021). Investigating the perceived effectiveness of e-commerce platforms on the perceived economic benefit of the consumer in predicting sustainable consumption in an epidemic. Quarterly Journal of Business Management and Entrepreneurship, 1(1), 1-18. (in Persian)
Javan, H. (2015). Investigating the relationship between social and psychological capital and innovative performance of employees of Ardabil Grain and Commercial Services Company [Master Thesis in Executive Management, Islamic Azad University, Garmi Branch]. (in Persian)
Kaya, B., Abubakar, A. M., Behravesh, E., Yildiz, H., & Mert, I. S. (2020). Antecedents of innovative performance: Findings from PLS-SEM and fuzzy sets (fsQCA). Journal of Business Research, 114, 278-289.
Kianto, A., Sáenz, J., & Aramburu, N. (2017). Knowledge-based human resource management practices, intellectual capital and innovation. Journal of Business Research, 81, 11-20.
Lee, H., Park, J. G., & Lee, J. (2020). Knowledge sharing in ISD projects: role of task interdependence and social capital. International Journal of Managing Projects in Business. https://doi.org/10.1108/IJMPB-12-2019-0307
Lefebvre, V. M., Sorenson, D., Henchion, M., & Gellynck, X. (2016). Social capital and knowledge sharing performance of learning networks. International journal of information management, 36(4), 570-579.
Malik, A., Pereira, V., & Tarba, S. (2019). The role of HRM practices in product development: Contextual ambidexterity in a US MNC’s subsidiary in India. The International Journal of Human Resource Management, 30(4), 536-564.
Mirzaei, A., & Ariya, K. (2021). Investigating the effect of the characteristics of second-hand product platforms on brand loyalty intentions with the mediating role of customer satisfaction (case study of wall and trumpet platform in Iran). Quarterly Journal of Business Management and Entrepreneurship, 1(2). (In Persian)
Moghali, A. R., & Zare, A. (2018). Investigating the Relationship between Social Capital and Human Resource Management on Innovative Performance System (Case Study: Government Offices in Shiraz) Third International Conference on New Research in Management, Economics and Development, (in Persian)
Moghli, A., & Zare, A. (2018). A Study of the Relationship between Social Capital and Human Resource Management on Innovative Performance System (Case Study: Shiraz Government Offices) Third International Conference on New Research in Management, Economics and Development,
Parker, A., Halgin, D. S., & Borgatti, S. P. (2016). Dynamics of social capital: Effects of performance feedback on network change. Organization Studies, 37(3), 375-397.
Pitas, N., & Ehmer, C. (2020). Social Capital in the Response to COVID-19. American Journal of Health Promotion, 34(8), 942-944.
Popa, S., Soto-Acosta, P., & Martinez-Conesa, I. (2017). Antecedents, moderators, and outcomes of innovation climate and open innovation: An empirical study in SMEs. Technological Forecasting and Social Change, 118, 134-142.
Ray, A., Dhir, A., Bala, P. K., & Kaur, P. (2019). Why do people use food delivery apps (FDA)? A uses and gratification theory perspective. Retailing Consum, 51, 221–230. https://doi.org/10.1016/j.jretconser.2019.05.025
Rodgers, J., Valuev, A. V., Hswen, Y., & Subramanian, S. V. (2019). Social capital and physical health: An updated review of the literature for 2007–2018. Social Science & Medicine, 236.
Santoro, G., Bresciani, S., & Papa, A. (2020). Collaborative modes with cultural and creative industries and innovation performance: the moderating role of heterogeneous sources of knowledge and absorptive capacity. Technovation, 92.
Singh, S. K., Gupta, S., Busso, D., & Kamboj, S. (2021). Top management knowledge value, knowledge sharing practices, open innovation and organizational performance. Journal of Business Research, 128, 788-798.
Sobaih, A. E. E., Hasanein, A., & Elshaer, I. (2020). Influences of green human resources management on environmental performance in small lodging enterprises: The role of green innovation. Sustainability, 12(24).
Subramony, M., Segers, J., Chadwick, C., & Shyamsunder, A. (2018). Leadership development practice bundles and organizational performance: The mediating role of human capital and social capital. Journal of Business Research, 83, 120-129.
Tambe, P., Cappelli, P., & Yakubovich, V. (2019). Artificial intelligence in human resources management: Challenges and a path forward. California Management Review, 61(4), 15-42.
Vatan khah, F. (2019). The effect of knowledge sharing on export performance by considering the mediating role of innovative performance (Case study: managers, supervisors and experts of Kaleh Dairy Company) [Master Thesis in Business Management, Sheikh Baha'i University]. (in Persian)
Wang, S., & Noe, R. A. (2010). Knowledge sharing: A review and directions for future research. Human Resource Management Review, 20(2), 115-131.
Yan, Y., & Guan, J. (2018). Social capital, exploitative and exploratory innovations: The mediating roles of ego-network dynamics. Technological Forecasting and Social Change, 126, 244-258.
Yuliarmi, N., Martini Dewi, N., Rustariyuni, S., Marhaeni, A. A. I. N., & Andika, G. (2021). The effects of social capital and human resources on financing and SMEs performance. International Journal of Human Capital in Urban Management, 6(1), 29-44.
Zhang, J., Van Eerde, W., Gevers, J. M. P., & Zhu, W. (2021). How temporal leadership boosts employee innovative job performance. European Journal of Innovation Management, 24(1), 23-42. https://doi.org/10.1108/EJIM-05-2019-0112
_||_Adler, N. J., & Ghadar, F. (2017). A Strategic Phase Approach to International Human Resources Management. International management research, 1(1), 55-78.
Alamdaran, Z. (2019). Investigating the effect of perception of knowledge sharing on employees' innovative performance with the role of social capital adjustment (Case study: Part Rubber Industrial Group) [ Master Thesis in Industrial Management, Ferdowsi University of Mashhad]. (in Persian)
Ali, A., Bahadur, W., Wang, N., Luqman, A., & Khan, A. N. (2020). Improving team innovation performance: Role of social media and team knowledge management capabilities. Technology in Society, 61(5), 101259. https://doi.org/10.1016/j.techsoc.2020.101259
Asgari, M. H., Khodaparast, M., & Eini, A. (2022). Investigating Innovative Job Performance: The Role of Knowledge Sharing and Social Capital (Study of Electricity Offices in the West of Mazandaran Province). Quarterly Journal of Business Management and Entrepreneurship, 3(1), 57-69. (in Persian)
Chowdhury, M., Prayag, G., Patwardhan, V., & Kumar, N. (2020). The impact of social capital and knowledge sharing intention on restaurants' new product development. International Journal of Contemporary Hospitality Management, 32(10), 3271-3293 https://doi.org/10.1108/IJCHM-04-2020-0345
Del Giudice, M., & Maggioni, V. (2014). Managerial practices and operative directions of knowledge management within inter-firm networks: a global view. Journal of Knowledge Management, 18(5). https://doi.org/10.1108/JKM-06-2014-0264
Engelsberger, A., Halvorsen, B., Cavanagh, J., & Bartram, T. (2022). Human resources management and open innovation: the role of open innovation mindset. Asia Pacific Journal of Human Resources, 60(1), 194-215. https://doi.org/10.1111/1744-7941.12281
Ferraris, A., Santoro, G., & Scuotto, V. (2018). Dual relational embeddedness and knowledge transfer in European multinational corporations and subsidiaries. Journal of Knowledge Management, 24(2). https://doi.org/10.1108/JKM-09-2017-0407
Frederiksen, M. H., & Knudsen, M. P. (2017). From creative ideas to innovation performance: The role of assessment criteria. Creativity and Innovation Management, 26(1), 60-74.
Gürlek, M., & Çemberci, M. (2020). Understanding the relationships among knowledge-oriented leadership, knowledge management capacity, innovation performance and organizational performance: A serial mediation analysis. Kybernetes, 49(11). https://doi.org/10.1108/K-09-2019-0632
Han, S. H., Yoon, S. W., & Chae, C. (2022). Building social capital and learning relationships through knowledge sharing: A social network approach of management students’ cases. Journal of Knowledge Management.
Jalali, L. (2021). Investigating the perceived effectiveness of e-commerce platforms on the perceived economic benefit of the consumer in predicting sustainable consumption in an epidemic. Quarterly Journal of Business Management and Entrepreneurship, 1(1), 1-18. (in Persian)
Javan, H. (2015). Investigating the relationship between social and psychological capital and innovative performance of employees of Ardabil Grain and Commercial Services Company [Master Thesis in Executive Management, Islamic Azad University, Garmi Branch]. (in Persian)
Kaya, B., Abubakar, A. M., Behravesh, E., Yildiz, H., & Mert, I. S. (2020). Antecedents of innovative performance: Findings from PLS-SEM and fuzzy sets (fsQCA). Journal of Business Research, 114, 278-289.
Kianto, A., Sáenz, J., & Aramburu, N. (2017). Knowledge-based human resource management practices, intellectual capital and innovation. Journal of Business Research, 81, 11-20.
Lee, H., Park, J. G., & Lee, J. (2020). Knowledge sharing in ISD projects: role of task interdependence and social capital. International Journal of Managing Projects in Business. https://doi.org/10.1108/IJMPB-12-2019-0307
Lefebvre, V. M., Sorenson, D., Henchion, M., & Gellynck, X. (2016). Social capital and knowledge sharing performance of learning networks. International journal of information management, 36(4), 570-579.
Malik, A., Pereira, V., & Tarba, S. (2019). The role of HRM practices in product development: Contextual ambidexterity in a US MNC’s subsidiary in India. The International Journal of Human Resource Management, 30(4), 536-564.
Mirzaei, A., & Ariya, K. (2021). Investigating the effect of the characteristics of second-hand product platforms on brand loyalty intentions with the mediating role of customer satisfaction (case study of wall and trumpet platform in Iran). Quarterly Journal of Business Management and Entrepreneurship, 1(2). (In Persian)
Moghali, A. R., & Zare, A. (2018). Investigating the Relationship between Social Capital and Human Resource Management on Innovative Performance System (Case Study: Government Offices in Shiraz) Third International Conference on New Research in Management, Economics and Development, (in Persian)
Moghli, A., & Zare, A. (2018). A Study of the Relationship between Social Capital and Human Resource Management on Innovative Performance System (Case Study: Shiraz Government Offices) Third International Conference on New Research in Management, Economics and Development,
Parker, A., Halgin, D. S., & Borgatti, S. P. (2016). Dynamics of social capital: Effects of performance feedback on network change. Organization Studies, 37(3), 375-397.
Pitas, N., & Ehmer, C. (2020). Social Capital in the Response to COVID-19. American Journal of Health Promotion, 34(8), 942-944.
Popa, S., Soto-Acosta, P., & Martinez-Conesa, I. (2017). Antecedents, moderators, and outcomes of innovation climate and open innovation: An empirical study in SMEs. Technological Forecasting and Social Change, 118, 134-142.
Ray, A., Dhir, A., Bala, P. K., & Kaur, P. (2019). Why do people use food delivery apps (FDA)? A uses and gratification theory perspective. Retailing Consum, 51, 221–230. https://doi.org/10.1016/j.jretconser.2019.05.025
Rodgers, J., Valuev, A. V., Hswen, Y., & Subramanian, S. V. (2019). Social capital and physical health: An updated review of the literature for 2007–2018. Social Science & Medicine, 236.
Santoro, G., Bresciani, S., & Papa, A. (2020). Collaborative modes with cultural and creative industries and innovation performance: the moderating role of heterogeneous sources of knowledge and absorptive capacity. Technovation, 92.
Singh, S. K., Gupta, S., Busso, D., & Kamboj, S. (2021). Top management knowledge value, knowledge sharing practices, open innovation and organizational performance. Journal of Business Research, 128, 788-798.
Sobaih, A. E. E., Hasanein, A., & Elshaer, I. (2020). Influences of green human resources management on environmental performance in small lodging enterprises: The role of green innovation. Sustainability, 12(24).
Subramony, M., Segers, J., Chadwick, C., & Shyamsunder, A. (2018). Leadership development practice bundles and organizational performance: The mediating role of human capital and social capital. Journal of Business Research, 83, 120-129.
Tambe, P., Cappelli, P., & Yakubovich, V. (2019). Artificial intelligence in human resources management: Challenges and a path forward. California Management Review, 61(4), 15-42.
Vatan khah, F. (2019). The effect of knowledge sharing on export performance by considering the mediating role of innovative performance (Case study: managers, supervisors and experts of Kaleh Dairy Company) [Master Thesis in Business Management, Sheikh Baha'i University]. (in Persian)
Wang, S., & Noe, R. A. (2010). Knowledge sharing: A review and directions for future research. Human Resource Management Review, 20(2), 115-131.
Yan, Y., & Guan, J. (2018). Social capital, exploitative and exploratory innovations: The mediating roles of ego-network dynamics. Technological Forecasting and Social Change, 126, 244-258.
Yuliarmi, N., Martini Dewi, N., Rustariyuni, S., Marhaeni, A. A. I. N., & Andika, G. (2021). The effects of social capital and human resources on financing and SMEs performance. International Journal of Human Capital in Urban Management, 6(1), 29-44.
Zhang, J., Van Eerde, W., Gevers, J. M. P., & Zhu, W. (2021). How temporal leadership boosts employee innovative job performance. European Journal of Innovation Management, 24(1), 23-42. https://doi.org/10.1108/EJIM-05-2019-0112