طراحی یک مدل مدیریت نگهداری و تعمیرات با استفاده از نظریه ساختار سازی تفسیری ISM (موردمطالعه: یک سازمان فن آور)
محورهای موضوعی : مدیریت بازرگانیمحمدحسین کریمی گوارشکی 1 , جعفر قیدر خلجانی 2 , حسین بیگیان 3
1 - استادیار گروه مهندسی صنایع دانشگاه صنعتی مالک اشتر تهران،ایران
2 - استادیار گروه مهندسی صنایع دانشگاه صنعتی مالک اشتر تهران،ایران
3 - دانشجوی دکتری مهندسی صنایع دانشگاه صنعتی مالک اشتر،تهران،ایران
کلید واژه: تحلیل محتوا, مدل مدیریت نگهداری و تعمیرات, مدل‌سازی ساختاری تفسیری,
چکیده مقاله :
با توجه به توسعه مدل‌های مدیریت نگهداری و تعمیرات در سطح جهانی، ضروری است که سازمان‌ها برای موفقیت به تفاوت‌های محیطی بین سازمان‌های مختلف توجه کنند و مدل مورد نیاز خود را با شرایط خاص حاکم بر سازمان خود متناسب و سازگار سازند. در این تحقیق، توسعه یک مدل اجرایی از مدیریت نگهداری و تعمیرات به کمک نظریه ساختار سازی تفسیری ISM صورت گرفته است. به این منظور، در گام اول عناصر تشکیل دهنده مدل نگهداری و تعمیرات با انجام مطالعات و مصاحبه‌های قبلی به‌دست‌آمده است. خروجی این مرحله شناسایی پنجاه‌وشش زیرمؤلفه، چهارده مؤلفه در قالب شش بعد اصلی می‌باشد. در گام بعدی به‌منظور برقراری ارتباط و توالی بین ابعاد و مؤلفه‌ها، از روش مدل سازی ساختاری تفسیری بهره گرفته‌شده است. در این روش براساس نظرات خبرگان و تجزیه و تحلیل‌های صورت گرفته، ساختار مدل مدیریت نگهداری و تعمیرات استخراج گردیده است. نتایج تحقیق بیانگر آن است که شش بعد اصلی (رهبری، زیرساخت، اصول و مبانی، پشتیبانی، بهبود و تعالی) در هر سازمان فن‌آور با شرایط سازمان هدف، پایه‌های بنیادین هر مدل مدیریت نگهداری و تعمیرات را تشکیل می‌دهد و سایر مؤلفه‌ها و زیرمؤلفه های مدل مورد تحقیق عملاً از این شش بعد آغاز می‌شوند و در نهایت منجر به بهبود و تعالی سازمان می‌گردد.
The worldwide development of Maintenance Management Models (MMM) underscores the need of various organizations to take into account contextual and organizational differences and to design a model that is congruent with their context-based requirements. The purpose of the current study was to design an executive Maintenance Management Mode based on the Interpretive Structural Modelling Approach. To serve the purpose, the constituent components of the MMM were initially identified through literature review and interviews with experts which specified 14 components and 56 subcomponents in the form of 6 essential factors. Next, Interpretative Structural Modelling was employed to establish the relationship among the components and subcomponents ant to sequence them accordingly. Eventually, the overall structure of the MMM was proposed based on expert views and the statistical analyses. The findings indicated that six fundamental components including leadership, infrastructure, fundamental principles, support, improvement and Excellency constitute the very basis of the maintenance management in each technological organization. And that other components and sub-components emanate from these six components leading to ultimate improvement and Excellency of the organization.
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Bahrami M., & Alam Tabriz, A.(2009), Assessment of Readiness for Implementation of TPM (Case Study in Iran Chassis Maker Company). Industrial Management Studies, 13, 1-18, (In Persian).
Crespo Marquez, P., Moreu de Leon, J. F., Gomez Fernandez, C., Parra, M., & Lopez Campos, M.(2009), The Maintenance Management Framework: A Practical View to Maintenance Management. Department of Industrial Management, School of Engineering-University of Seville, Seville.
Haj Shir Mohammadi, A.(2007), Total Productive Maintenance. Esfahan: Arkan Publication, (In Persian).
Haj Shir Mohammadi, A.(2004), Maintenance Planning. Esfahan: Ghazal Publication, (In Persian).
Karimi Govareshaki, M. H., & Hosseni S.J.(2015), Comparative Study of the Various Facilities Maintenance Strategies with the Objective of Identifying the Strategy Compatible with Sensitive Industries.
Labib, A.W.(1998), World-Class Maintenance Using a Computerised Maintenance Management System. Journal of Quality in Maintenance Engineering, 4, 66-75.
Lotf Zadeh F., Sofiyabadi, J., Changiz Valmmohamadi, C.H. (2018), Selecting Preventive and Maintenance Strategy Towards the to Improve the Assessment Indexes of Dependability and Variability‘s Criteria. Journal of Productive Management, 11(42), 175-196, (In Persian).
Moubray, J.(2010), Reliability-Centered Maintenance. Tehran: Ariyana Ghalam Publication, (In Persian).
Márquez, A.C., León, P., Fernández, J.F., Márquez, C.P., & Campos, M.L.(2009),The Maintenance Management Framework: A Practical View to Mmaintenance Management. Journal of Quality in Maintenance Engineering, 15(2), 167-178.
Mishra, R. P., Kodali, R. B., Gupta, G., & Mundra, N.(2015), Development of a Framework for Implementation of World-Class Maintenance Systems Using Interpretive Structural Modeling Approach. Procedia CIRP, 26, 424-429.
Madadhooshi, M., & Haditabar, J.(2018), Developing a Local Model of Organizational Agility in Knowledge based Firms: Applying the Interpretive Structural Modeling Approach ISM. Journal of Productive Management, 11(44), 7-34, (In Persian).
Oil Industry. (2015), Physical Assets Management Strategic Statute, (In Persian).
Pintelon, L. M., & Gelders L.F.(1992), Maintenance Management.
Rajesh P., Mishraa, R., & Nidhi, M.(2015), Development of a Framework for Implementation of World-Cclass Maintenance Systems Using Interpretive Structural Modeling approach. 12th Global Conference on Sustainable Manufacturing.
Shekari, F.(2016), Second Conference of Maintenance Management 3M (Maintenance Material Management model), with Problems and Solution in Maintenance, (In Persian).
Shirmohammadi, A.(1998), TPM Maintenance-First Edition. Industrial Management, (In Persian).
Sharifi, H., & Zhang, Z.(1999), A Methodology for Achieving Agility in Manufacturing Organizations: An Introduction. International Journal of Production Economics, 62(1-2), 7-22, (In Persian).
Thakkar, J., Kanda, A., Deshmukh, S.(2008), Interpretive Structural Modeling (ISM) of IT-Enablers for Indian Manufacturing SMEs. Information Management & Computer Security, 16, 113-136.
Wireman, T.(2008), Preventive Maintenance: Industrial Press.
Warfield, J.W.(1974), Developing Interconnected Matrices in Structural Modelling. IEEE Transcript on Systems, Men and Cybernetics, 4(1), 51-81.
Wal, R. W. E., & Lynn, D.(2002), Total Productive Maintenance in a South African Pulp and Paper Company: A Case Study. The TQM Magazine, 14(6), 356-366.
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Aghaii, A., Akbari, M., & Mohamadi, K.(2011), Investigation Factors Affecting the Implementation of Preventive Maintenance Notes NAJA Vehicles. Towsee Human Resource Management, 22,109-132, (In Persian).
Bahrami M., & Alam Tabriz, A.(2009), Assessment of Readiness for Implementation of TPM (Case Study in Iran Chassis Maker Company). Industrial Management Studies, 13, 1-18, (In Persian).
Crespo Marquez, P., Moreu de Leon, J. F., Gomez Fernandez, C., Parra, M., & Lopez Campos, M.(2009), The Maintenance Management Framework: A Practical View to Maintenance Management. Department of Industrial Management, School of Engineering-University of Seville, Seville.
Haj Shir Mohammadi, A.(2007), Total Productive Maintenance. Esfahan: Arkan Publication, (In Persian).
Haj Shir Mohammadi, A.(2004), Maintenance Planning. Esfahan: Ghazal Publication, (In Persian).
Karimi Govareshaki, M. H., & Hosseni S.J.(2015), Comparative Study of the Various Facilities Maintenance Strategies with the Objective of Identifying the Strategy Compatible with Sensitive Industries.
Labib, A.W.(1998), World-Class Maintenance Using a Computerised Maintenance Management System. Journal of Quality in Maintenance Engineering, 4, 66-75.
Lotf Zadeh F., Sofiyabadi, J., Changiz Valmmohamadi, C.H. (2018), Selecting Preventive and Maintenance Strategy Towards the to Improve the Assessment Indexes of Dependability and Variability‘s Criteria. Journal of Productive Management, 11(42), 175-196, (In Persian).
Moubray, J.(2010), Reliability-Centered Maintenance. Tehran: Ariyana Ghalam Publication, (In Persian).
Márquez, A.C., León, P., Fernández, J.F., Márquez, C.P., & Campos, M.L.(2009),The Maintenance Management Framework: A Practical View to Mmaintenance Management. Journal of Quality in Maintenance Engineering, 15(2), 167-178.
Mishra, R. P., Kodali, R. B., Gupta, G., & Mundra, N.(2015), Development of a Framework for Implementation of World-Class Maintenance Systems Using Interpretive Structural Modeling Approach. Procedia CIRP, 26, 424-429.
Madadhooshi, M., & Haditabar, J.(2018), Developing a Local Model of Organizational Agility in Knowledge based Firms: Applying the Interpretive Structural Modeling Approach ISM. Journal of Productive Management, 11(44), 7-34, (In Persian).
Oil Industry. (2015), Physical Assets Management Strategic Statute, (In Persian).
Pintelon, L. M., & Gelders L.F.(1992), Maintenance Management.
Rajesh P., Mishraa, R., & Nidhi, M.(2015), Development of a Framework for Implementation of World-Cclass Maintenance Systems Using Interpretive Structural Modeling approach. 12th Global Conference on Sustainable Manufacturing.
Shekari, F.(2016), Second Conference of Maintenance Management 3M (Maintenance Material Management model), with Problems and Solution in Maintenance, (In Persian).
Shirmohammadi, A.(1998), TPM Maintenance-First Edition. Industrial Management, (In Persian).
Sharifi, H., & Zhang, Z.(1999), A Methodology for Achieving Agility in Manufacturing Organizations: An Introduction. International Journal of Production Economics, 62(1-2), 7-22, (In Persian).
Thakkar, J., Kanda, A., Deshmukh, S.(2008), Interpretive Structural Modeling (ISM) of IT-Enablers for Indian Manufacturing SMEs. Information Management & Computer Security, 16, 113-136.
Wireman, T.(2008), Preventive Maintenance: Industrial Press.
Warfield, J.W.(1974), Developing Interconnected Matrices in Structural Modelling. IEEE Transcript on Systems, Men and Cybernetics, 4(1), 51-81.
Wal, R. W. E., & Lynn, D.(2002), Total Productive Maintenance in a South African Pulp and Paper Company: A Case Study. The TQM Magazine, 14(6), 356-366.