بررسی رابطه مدیریت دانش با بهره‌وری و توانمندسازی در دانشگاه آزاد اسلامی
محورهای موضوعی : مدیریت آموزشی
فتاح ناظم
1
(دانشیار گروه علوم تربیتی، واحد رودهن، دانشگاه آزاد اسلامی، رودهن، ایران)
ساناز مظاهری
2
(دکتری مدیریت آموزشی، باشگاه پژوهشگران جوان و نخبگان، واحد رودهن، دانشگاه آزاد اسلامی، رودهن، ایران)
کلید واژه: "توانمندسازی", "مدیریت دانش", " بهره وری",
چکیده مقاله :
پژوهش حاضر با هدف بررسی رابطه مدیریت دانش با بهره‌وری و توانمندسازی در دانشگاه آزاد اسلامی انجام گرفته است. این پژوهش از نوع توصیفی- همبستگی است و برمبنای هدف از نوع پژوهش‌های کاربردی است. جامعه آماری موردمطالعه در این پژوهش را کارکنان اداری واحدهای جامع، بسیار بزرگ و بزرگ دانشگاه آزاد اسلامی کلیة مناطق چهارده گانه تشکیل می‌دهد که در واحدهای دانشگاهی متبوع به کار مشغول بودند. به‌منظور برآورد حداقل حجم نمونه از فرمول کوکران استفاده و حداقل نمونه مورد نیاز 1906 نفر برآورد شده است. روش انتخاب نمونه مورد نیاز ابتدا نمونه‌گیری خوشه‌ای و سپس طبقه‌ای تصادفی است. جهت جمع‌آوری اطلاعات از پرسشنامه‌های:1-مدیریت دانش سالیس و جونز (2011) 2- بهره‌وری کارکنان که بر اساس مدل ACHIEVE هرسی و گلداسمیت و 3-توانمندسازی توماس و ولتهوس (1990) استفاده شده است برای تجزیه‌وتحلیل داده‌ها از مدل یابی معادلات ساختاری استفاده شده است. نتایج نشان داد که مدیریت دانش بر توانمندسازی بهره‌وری دارای اثر مستقیم بوده و توانمندسازی بر بهره‌وری اثر غیرمستقیم دارد.
This study aimed to investigate the relationship among knowledge management, productivity and empowerment at Islamic Azad University. This applied research had a descriptive- correlational design. The statistical population of this study consisted of the administrative staff of the comprehensive, very large, and large branches of Islamic Azad University in all 14 regions who were employed in the affiliated academic branches of this university.The Cochran formula was used to estimate the required minimum sample size which came out to be 1906. Cluster sampling followed by stratified random sampling were used to select the required sample. The sampling stages were as follows: initially, the comprehensive, very large, and large branches were selected from among various university branches. After that, in proportion to the number of staff in each branch, a certain proportion of the staff were selected and were provided with the questionnaires. In order to collect the data, Sallis and Jones’ Knowledge Management Questionnaire, Employee Productivity Questionnaire based on Hershey and Goldsmith’s ACHIEVE model, and Thomas and Velthouse’s Empowerment Questionnaire (1990) were used. To analyze the data, the researchers used Structural Equation Modeling. The results showed that knowledge management has a direct effect on empowerment and productivity and that empowerment has an indirect impact on productivity.
Abbas,J & Sagsan,M. (2019).Impacti of knowledge practices on green innovation and corporate sustainable development:A structural analysis.Journal of cleaner production, 229, 611-620.
Abboudi, H;Lotfi Zanganeh Darvish, M; Kazemian, P (2014).The Relationship of Organizational Culture with Employee Empowerment. Quarterly Journal of Applied Management Researches of Imam Hossein University. Year 6. Number 1. P.244-223. [In Persian]
Adli,F,Ahmadi,z,Mehran, g and fekri,A.A(2017).Provide native model for management implementationKnowledge in marine training companies.Journal of Teaching in Marine Sciences.V4,Issue 4,N11,PP17-32. [In Persian]
Ahmed, F., Shahzad, K., Aslam, H., Bajwa, S.U.,& Bahoo, R.(2016).The role of collaborative culture in Knowledge sharing and creativity among employee. Pakistan Journal of Commerce and Social Sciences(PJCSS),10(2),335-358.
Al-Hakimi, A,a.(2017).A Critical review of a typical knowledge management process:IBM case study.Journal of Education and Social Sciences,6(2), 130-136.
Asadollahzadeh, F (2018). The Effect of Knowledge Management on Empowerment of Youth and Sports General Directorate of Mazandaran province. Research & Investigations in Sports Medicine. [In Persian]
Barão, A,.Vasconcelos, J. B. de,.Rocha and Álvaro,.P, Ruben.s (2017).A knowledge Management approach to capture organizational learning networks. International Journal of Information Management, 37, 6,735-740.
Bailey,C.,Mankin,D.,Kelliher,.C.,&Garavan,T(. 2018), Strategic human resource management. Oxford university press, 1-416.
Choi,S.L.,Goh,C.F.,Adam,M.B.H.,& Tan,O.K(2016).Transformational leadership, empowerment, and job satisfaction: the mediating role of employee empowerment.Human resources for health,14(73), 1-14.
Chouikha Zouari & Dhaou Dakhli(2018).A Multi- faceted Analysis of Knowledge Management Systen.Centeris- international conference on enterprise information system/Projman – international conference on project management, 138, 646-654.
Danson,R., & Jiel,D(2019).The effect of empowerment of employees relationship on the emotion regulation and job satisfaction.Journal of Personality,63(2).262-274
Ghasemi; P, Volwi, E (2016).Investigating the relationship between employees' psychological empowerment and the development of knowledge creation capacity in the organization, Fourth National Conference on Sustainable Development in Educational Sciences and Psychology, Social and Cultural Studies, Tehran,Higher Education Institute of Mehr Arvand, Center for Achieving Sustainable Development.[In Persian]
Hajianfard,A(2013).Investigating the relationship between knowledge management and empowerment of Gwamin Bank staff. Master's Thesis.Islamic Azad University,Central Tehran Branch.[In Persian]
Hariri-Zadeh,M.,Ahmadi Zavieh,S.& Godarzi,R.(2017).The Effect of Organizational Culture on Employee Empowerment.National library and Informantion organization Studies,28(1).88-100. [In Persian]
Hejazi,S.H,Ahadi,Abadehl,Barzegar,Majid(2015).Explaining the relationship between knowledge management and empowerment with employee productivity.Articles of International Management Conference,Economics and Financial Systems,Dubai, Pandar Andish Razpo Co.[In Persian]
Hieu,V.M.(2020). Employee Empowerment and Empowering Learning Leadership:A Literature Review,Technium,2(7):20-28
Kawra,P.(2014),Effects of Reward Systems on Employee Productivity in Catholic University of Eastern Africa.International Journal of Recent Research in Commerce Economics and Management,1(2),1-4.
Kenny,V(2019).Employee productivity and organizational performance:A theoretical perspective, Munich Personal RePEC Article,1,1-10.
Keskin, H (2005). The Relationship between explicit andtacit orientaed knowledge strategy and firmperformance.Journal of American Academy of Business, 76(1).
Khan, M. M., Rasli, A. M (2015). Relationship between Organization Culture, Empowerment and ConFlict. 2nd Afap International Conference On Entrepreneurship And Business Management Universiti Teknologi Malaysia,Kuala Lumpur, Malaysia, 5, 324-329.
Khan Azizi, M and Tale-Pesand, S(2017),The relationship between knowledge management strategies and individual and organizational learning capacities,Quarterly journal of research in educational systems,No. 37.[In Persian]
Kianto,A,Vanhala,M,&Pia Heilmann(2018).The impact of knowledge management on job satisfaction.Journal of Knowledge Management.20(4).621-636.
Kusumastuti, R.D, Arviansyah,A,Nurmala, N & Wibowo,S(2021).Knowledge management and natural disaster preparedness:A systematic literature review and a case study of east Lombok, inodonesia.International journal of disaster risk reduction, 58.
Lakhwani,M,Dastane,O;Omakar,B;Satar,N.S.M:Johani,Z(2020).The impact of technology Adoption on Organizational Productivity.Journal of Industrial Distribution & Business,11(4),7-18.
Lawson S.H.(2004).Examining the Relationship between Organizational Culture and Knowledge Management. Doctoral Dissertation. Nova Sout Eastern University, 50.
Liao C, Chuang S. H. & To P. L.,(2011).How knowledge management mediates the relationship between environment and organizational structure.Journal of Business Research, 64(7), 728-736.
Lorinkova,N.M.,&Perry,S.J.(2017).When is empowerment effective? The role of leader-leader exchange in empowering leadership,Cynicism,and time theft.Journal of Managemetn,43(5),1631-1654
Luong Nguyen,T(2016).Assessing Knowledge Management Values BY Using Intellectual Capital to Measure Organizational Performance,A dissertation submitted in partial fulfillment of the requirements for the degree of Doctor of Philosophy in information System, 1-247.
Manolova ,T.S., Onkelinx, J.E., & Linda, F.(2016).The Human Factor: Investments in Employee Human Capital,Productivity,and SME Internationalization. Journal of International Managemetn,22(4),351-364.
Mobaleghi and Aghababai Pour(2014).Effective factors in increasing or decreasing manpower productivity, Methodology Monthly,23(140),31-26.[In Persian]
MolaMohammadi Ravari, M; Salajegh, S; Sayyadi, S (2017). The role of skill-centered learning organizations in increasing productivity and promoting administrative health (Case study of vocational training organization of the country). Articles of the Third National Conference on Challenges and Development Strategies, Kahnouj, Islamic Azad University, Kahnouj Branch. [In Persian]
Nassar,M.A.(2018).psychological empowerment and organizational change among hotel employees in Wgypt. Research in hospitality Management.7(2):91-98
Nematian, M; Abbasi Laraki, M; Mola'i, A.h (2016). The Relationship between Transformational Leadership and Empowerment with Productivity in National Bank Employees of Omidieh Branch. Articles of the Second International Conference on Management, Accounting and Economics,Tehran,Iran,Salehan Higher Education Institute, Faculty of Management, University of Tehran. [In Persian]
Nisara Tahir,M(2019).Social media information benefits,Knowledge management and smart organizations. Journal of Business Research,94,264-272.
Nodjo,C., Duvor, F., &Afriyie,M.(2015),An Assesment of the Effects of Internal Communication Practices on Employee Productivity: A Survey of the Views of Employess of Akuafo Adamfo Marketing Company.
Ooi, K.B. (2014).TQM: A facilitator to enhance knowledge management? A structural analysis. Expert Systems with Applications, 41, 5167-5179.
Ravangard,R; Sajjadnia, Z; Farmani, M and Bahadori, M., K. (2014).Relationship Between Organizational Learning and Employees' Empowerment:A Case Study Among Medical Sciences Staff .Health Scope,3)2(, 1-6.
Sadeghi Boroujerdi, S,Bashiri, F, Zarei,F(2016).Prediction of Organizational Empowerment Based on Knowledge Management in Employees of Physical Education Institutions in Kermanshah Province. Articles of the First International Conference on Psychology and Social Sciences, Tehran, Superior Services Company.[In Persian]
Seifollahi, Naser., Rahimi Koloor, Hossein (2018). The relevance Knowledge management and Social Capital with Staff Empowerment. Ijese,13,1, 17-29.
Shakki, Mohammad Ali (2016).The Relationship between Empowerment and Knowledge Management Processes in Esfahan Oil Refining Company.International Research Journal of Management Sciences,4, 6, 362-366.
Shujahat,M., Sousa,M.J.,Hussain,S.,Nawaz,F.,Wang. M.,and Umer,M(2019).Translating the impact of knowledge management processes in to knowledge- based innovation:the neglected and mediating role of knowledge- worker productivity. Journal of business research94.442-450.
Sozbilir,F.(2018).The interaction between Social Capital,Creativity and efficiency in organization, journal: thinking Skills and Creativity, Vol27,PP.92-100
Thomas, s.(2017). Teacher Empowerment: A Focused Ethnographic Study in Brunei Darussalam. The Qualitative Report,22(1),47-72.
Thomas,K.,Velthoues,B.A(1990).,Cognitive elements of empowerment:An interpretive of intrinsic task motivation, Academy of Management Review,15(4).PP,666-681.
Yhjong,L.(2007).An object-oriented development method for Customer Knowledge Management Information Systems. Knowledge-Based Systems, 20(1),17–36.
Yu, ch (Beata). The role and influence of organizational leaders in institutionalizing knowledge management in current organizations. Translation by Mohammad Ali Nemati, 2005.Tehran: Samt. [In Persian]
Xin,Y, Ojanen,V&Huiskonen,J(2019).Dealing with knowledge management practices in different product lifecycle phases within product-service systems,11th CIRP conference on industrial product-service systems, 83, 111-117.
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Abbas,J & Sagsan,M. (2019).Impacti of knowledge practices on green innovation and corporate sustainable development:A structural analysis.Journal of cleaner production, 229, 611-620.
Abboudi, H;Lotfi Zanganeh Darvish, M; Kazemian, P (2014).The Relationship of Organizational Culture with Employee Empowerment. Quarterly Journal of Applied Management Researches of Imam Hossein University. Year 6. Number 1. P.244-223. [In Persian]
Adli,F,Ahmadi,z,Mehran, g and fekri,A.A(2017).Provide native model for management implementationKnowledge in marine training companies.Journal of Teaching in Marine Sciences.V4,Issue 4,N11,PP17-32. [In Persian]
Ahmed, F., Shahzad, K., Aslam, H., Bajwa, S.U.,& Bahoo, R.(2016).The role of collaborative culture in Knowledge sharing and creativity among employee. Pakistan Journal of Commerce and Social Sciences(PJCSS),10(2),335-358.
Al-Hakimi, A,a.(2017).A Critical review of a typical knowledge management process:IBM case study.Journal of Education and Social Sciences,6(2), 130-136.
Asadollahzadeh, F (2018). The Effect of Knowledge Management on Empowerment of Youth and Sports General Directorate of Mazandaran province. Research & Investigations in Sports Medicine. [In Persian]
Barão, A,.Vasconcelos, J. B. de,.Rocha and Álvaro,.P, Ruben.s (2017).A knowledge Management approach to capture organizational learning networks. International Journal of Information Management, 37, 6,735-740.
Bailey,C.,Mankin,D.,Kelliher,.C.,&Garavan,T(. 2018), Strategic human resource management. Oxford university press, 1-416.
Choi,S.L.,Goh,C.F.,Adam,M.B.H.,& Tan,O.K(2016).Transformational leadership, empowerment, and job satisfaction: the mediating role of employee empowerment.Human resources for health,14(73), 1-14.
Chouikha Zouari & Dhaou Dakhli(2018).A Multi- faceted Analysis of Knowledge Management Systen.Centeris- international conference on enterprise information system/Projman – international conference on project management, 138, 646-654.
Danson,R., & Jiel,D(2019).The effect of empowerment of employees relationship on the emotion regulation and job satisfaction.Journal of Personality,63(2).262-274
Ghasemi; P, Volwi, E (2016).Investigating the relationship between employees' psychological empowerment and the development of knowledge creation capacity in the organization, Fourth National Conference on Sustainable Development in Educational Sciences and Psychology, Social and Cultural Studies, Tehran,Higher Education Institute of Mehr Arvand, Center for Achieving Sustainable Development.[In Persian]
Hajianfard,A(2013).Investigating the relationship between knowledge management and empowerment of Gwamin Bank staff. Master's Thesis.Islamic Azad University,Central Tehran Branch.[In Persian]
Hariri-Zadeh,M.,Ahmadi Zavieh,S.& Godarzi,R.(2017).The Effect of Organizational Culture on Employee Empowerment.National library and Informantion organization Studies,28(1).88-100. [In Persian]
Hejazi,S.H,Ahadi,Abadehl,Barzegar,Majid(2015).Explaining the relationship between knowledge management and empowerment with employee productivity.Articles of International Management Conference,Economics and Financial Systems,Dubai, Pandar Andish Razpo Co.[In Persian]
Hieu,V.M.(2020). Employee Empowerment and Empowering Learning Leadership:A Literature Review,Technium,2(7):20-28
Kawra,P.(2014),Effects of Reward Systems on Employee Productivity in Catholic University of Eastern Africa.International Journal of Recent Research in Commerce Economics and Management,1(2),1-4.
Kenny,V(2019).Employee productivity and organizational performance:A theoretical perspective, Munich Personal RePEC Article,1,1-10.
Keskin, H (2005). The Relationship between explicit andtacit orientaed knowledge strategy and firmperformance.Journal of American Academy of Business, 76(1).
Khan, M. M., Rasli, A. M (2015). Relationship between Organization Culture, Empowerment and ConFlict. 2nd Afap International Conference On Entrepreneurship And Business Management Universiti Teknologi Malaysia,Kuala Lumpur, Malaysia, 5, 324-329.
Khan Azizi, M and Tale-Pesand, S(2017),The relationship between knowledge management strategies and individual and organizational learning capacities,Quarterly journal of research in educational systems,No. 37.[In Persian]
Kianto,A,Vanhala,M,&Pia Heilmann(2018).The impact of knowledge management on job satisfaction.Journal of Knowledge Management.20(4).621-636.
Kusumastuti, R.D, Arviansyah,A,Nurmala, N & Wibowo,S(2021).Knowledge management and natural disaster preparedness:A systematic literature review and a case study of east Lombok, inodonesia.International journal of disaster risk reduction, 58.
Lakhwani,M,Dastane,O;Omakar,B;Satar,N.S.M:Johani,Z(2020).The impact of technology Adoption on Organizational Productivity.Journal of Industrial Distribution & Business,11(4),7-18.
Lawson S.H.(2004).Examining the Relationship between Organizational Culture and Knowledge Management. Doctoral Dissertation. Nova Sout Eastern University, 50.
Liao C, Chuang S. H. & To P. L.,(2011).How knowledge management mediates the relationship between environment and organizational structure.Journal of Business Research, 64(7), 728-736.
Lorinkova,N.M.,&Perry,S.J.(2017).When is empowerment effective? The role of leader-leader exchange in empowering leadership,Cynicism,and time theft.Journal of Managemetn,43(5),1631-1654
Luong Nguyen,T(2016).Assessing Knowledge Management Values BY Using Intellectual Capital to Measure Organizational Performance,A dissertation submitted in partial fulfillment of the requirements for the degree of Doctor of Philosophy in information System, 1-247.
Manolova ,T.S., Onkelinx, J.E., & Linda, F.(2016).The Human Factor: Investments in Employee Human Capital,Productivity,and SME Internationalization. Journal of International Managemetn,22(4),351-364.
Mobaleghi and Aghababai Pour(2014).Effective factors in increasing or decreasing manpower productivity, Methodology Monthly,23(140),31-26.[In Persian]
MolaMohammadi Ravari, M; Salajegh, S; Sayyadi, S (2017). The role of skill-centered learning organizations in increasing productivity and promoting administrative health (Case study of vocational training organization of the country). Articles of the Third National Conference on Challenges and Development Strategies, Kahnouj, Islamic Azad University, Kahnouj Branch. [In Persian]
Nassar,M.A.(2018).psychological empowerment and organizational change among hotel employees in Wgypt. Research in hospitality Management.7(2):91-98
Nematian, M; Abbasi Laraki, M; Mola'i, A.h (2016). The Relationship between Transformational Leadership and Empowerment with Productivity in National Bank Employees of Omidieh Branch. Articles of the Second International Conference on Management, Accounting and Economics,Tehran,Iran,Salehan Higher Education Institute, Faculty of Management, University of Tehran. [In Persian]
Nisara Tahir,M(2019).Social media information benefits,Knowledge management and smart organizations. Journal of Business Research,94,264-272.
Nodjo,C., Duvor, F., &Afriyie,M.(2015),An Assesment of the Effects of Internal Communication Practices on Employee Productivity: A Survey of the Views of Employess of Akuafo Adamfo Marketing Company.
Ooi, K.B. (2014).TQM: A facilitator to enhance knowledge management? A structural analysis. Expert Systems with Applications, 41, 5167-5179.
Ravangard,R; Sajjadnia, Z; Farmani, M and Bahadori, M., K. (2014).Relationship Between Organizational Learning and Employees' Empowerment:A Case Study Among Medical Sciences Staff .Health Scope,3)2(, 1-6.
Sadeghi Boroujerdi, S,Bashiri, F, Zarei,F(2016).Prediction of Organizational Empowerment Based on Knowledge Management in Employees of Physical Education Institutions in Kermanshah Province. Articles of the First International Conference on Psychology and Social Sciences, Tehran, Superior Services Company.[In Persian]
Seifollahi, Naser., Rahimi Koloor, Hossein (2018). The relevance Knowledge management and Social Capital with Staff Empowerment. Ijese,13,1, 17-29.
Shakki, Mohammad Ali (2016).The Relationship between Empowerment and Knowledge Management Processes in Esfahan Oil Refining Company.International Research Journal of Management Sciences,4, 6, 362-366.
Shujahat,M., Sousa,M.J.,Hussain,S.,Nawaz,F.,Wang. M.,and Umer,M(2019).Translating the impact of knowledge management processes in to knowledge- based innovation:the neglected and mediating role of knowledge- worker productivity. Journal of business research94.442-450.
Sozbilir,F.(2018).The interaction between Social Capital,Creativity and efficiency in organization, journal: thinking Skills and Creativity, Vol27,PP.92-100
Thomas, s.(2017). Teacher Empowerment: A Focused Ethnographic Study in Brunei Darussalam. The Qualitative Report,22(1),47-72.
Thomas,K.,Velthoues,B.A(1990).,Cognitive elements of empowerment:An interpretive of intrinsic task motivation, Academy of Management Review,15(4).PP,666-681.
Yhjong,L.(2007).An object-oriented development method for Customer Knowledge Management Information Systems. Knowledge-Based Systems, 20(1),17–36.
Yu, ch (Beata). The role and influence of organizational leaders in institutionalizing knowledge management in current organizations. Translation by Mohammad Ali Nemati, 2005.Tehran: Samt. [In Persian]
Xin,Y, Ojanen,V&Huiskonen,J(2019).Dealing with knowledge management practices in different product lifecycle phases within product-service systems,11th CIRP conference on industrial product-service systems, 83, 111-117.