مقایسه نتایج ارزیابی عملکرد به روش سنتی و بازخورد 360 درجه و رابطه آن با رضایت کارکنان دانشگاه علوم پزشکی لرستان

محورهای موضوعی : مدیریت

ناصر جواهری‌زاده ¹ , جواد محرابی ² , فرهاد‌ بازوند ³

1 - دانشکده علوم انسانی، دانشگاه آزاد اسلامی واحد بروجرد
2 - دانشکده مدیریت و حسابداری، دانشگاه آزاد اسلامی قزوین(عهده¬دار مکاتبات)
3 - دانش آموخته دانشگاه آزاد اسلامی بروجرد

تاریخ دریافت : 1392/08/06 تاریخ پذیرش : 1392/08/06 تاریخ انتشار : 1390/08/01

کلید واژه:

چکیده انگلیسی:

This article reports part of the results of a research conducted at Lorestan University of Medical Sciences in 1389. The study aimed at comparing the employee performance appraisal results in terms of current methods and 360-degree feedback and examining their possible relationship with employee satisfaction. Accordingly, based on the nature of research, the sample was taken from four groups: staff (N=113), managers (N=41), subordinates and patients (N=300) and colleagues (N=300). The samples were selected based on random sampling and quota sampling methods. Data were collected through standard questionnaires. The findings indicated that there is a significant difference among the results of performance appraisal by traditional method and 360- degree feedback in the four groups: colleague’s appraisal, staff evaluation, self assessment and manager’s appraisal. The performance appraisal by 360-degree feedback method has a greater impact on employee satisfaction